These Terms of Service (“Terms”) govern your use of the services provided by Mission Rank (“we,” “us,” or “our”), including but not limited to our digital marketing services, website, and related content. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
1. Service Agreement
1.1 Scope of Services: We offer digital marketing services, including SEO optimization, content writing, social media marketing, website design, and related services. The specific details and scope of the services will be outlined in a separate agreement or contract.
1.2 Client Responsibilities: As a client, you agree to provide accurate and complete information necessary for the provision of our services. You are responsible for the content and accuracy of any materials or information you provide to us.
2. Intellectual Property Rights
2.1 Ownership: All intellectual property rights, including copyrights, trademarks, and any other proprietary rights, associated with our services, website, and content, belong solely to Mission Rank. You acknowledge that you do not acquire any ownership or rights to our intellectual property.
2.2 Client Materials: You retain ownership of any materials, content, or intellectual property that you provide to us for use in connection with our services. By providing such materials, you grant us a limited, non-exclusive, worldwide license to use, reproduce, modify, and display the materials solely for the purpose of providing the agreed-upon services.
3. Confidentiality
3.1 Non-Disclosure: We acknowledge that in the course of our engagement, you may disclose confidential or proprietary information to us. We agree to treat such information as confidential and not to disclose it to any third party without your prior written consent, except as required by law.
3.2 Exceptions: Confidentiality obligations do not apply to information that (a) is or becomes publicly available through no fault of ours, (b) was rightfully in our possession prior to receiving it from you, (c) is independently developed by us without reference to your confidential information, or (d) is disclosed with your prior written approval.
4. Limitation of Liability
4.1 No Warranty: We strive to provide accurate and reliable services. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any information, content, or materials provided as part of our services. Your use of our services is at your own risk.
4.2 Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with our services, including but not limited to lost profits, business interruption, or loss of data, even if we have been advised of the possibility of such damages.
5. Indemnification
You agree to indemnify, defend, and hold harmless Mission Rank, its officers, directors, employees, and agents, from and against any claims, damages, liabilities, costs, and expenses arising out of or related to your use of our services, violation of these Terms, or infringement of any third-party rights.
6. Termination
We reserve the right to terminate or suspend your access to our services, in whole or in part, at any time and for any reason, without prior notice or liability.
8. Refunds and Payment Terms
8.1 Payment: Payment for our services shall be made according to the following terms:
8.1.1 Payment Methods: We accept various forms of payment, including credit/debit cards, bank transfers, and other electronic payment methods. The specific payment options available to you will be communicated during the invoicing process.
8.1.2 Payment Due Date: Unless otherwise specified in our agreement or contract, payment for our services is due within [insert number] days from the date of invoice.
8.1.3 Late Payments: In the event of late or non-payment, we reserve the right to suspend or terminate our services until payment is received. Any outstanding amounts may accrue interest at a rate of [insert interest rate] per month or the maximum rate permitted by law, whichever is lower.
8.2 Refunds and Cancellations:
8.2.1 Refund Policy: Our refund policy may vary depending on the nature of the services provided. Any refund requests must be submitted in writing and will be evaluated on a case-by-case basis. We reserve the right to determine refund eligibility in accordance with our policies and applicable laws.
8.2.2 Cancellation: If you wish to cancel our services, please notify us in writing as soon as possible. Depending on the stage of the project and any specific contractual terms, cancellation fees or charges may apply. These details will be outlined in our agreement or contract.
9. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired in any way.
10. Entire Agreement
These Terms constitute the entire agreement between you and Mission Rank regarding the use of our services and supersede any prior agreements, understandings, or representations, whether oral or written.
11. Contact Us
If you have any questions or concerns regarding these Terms of Service, payment terms, or refunds, please contact us at [email protected]
By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing Mission Rank as your digital marketing partner.
Last Updated: 11 June 2023
