At Mission Rank, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or use our services. We encourage you to read this policy carefully to understand how we handle your information.
1. Information We Collect
1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and company details when you voluntarily provide it to us. This information is collected when you fill out forms on our website or communicate with us via email or other channels.
1.2 Usage Data: When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This includes your IP address, browser type, operating system, referring URLs, and pages visited on our site. This data is collected through cookies and similar tracking technologies to enhance your user experience and improve our services.
2. Use of Information
2.1 Provide and Improve Services: We use the information we collect to provide you with our digital marketing services and fulfill your requests. This includes optimizing your website, creating customized strategies, and delivering relevant content. We also use the data to improve our services, enhance user experience, and address any technical issues.
2.2 Communication: We may use your contact information to communicate with you regarding our services, respond to your inquiries, provide updates, and send promotional materials or newsletters. You have the option to opt out of receiving marketing communications from us at any time.
2.3 Legal Obligations: We may use or disclose your information as required by law, regulation, or legal process, or to protect our rights, property, or the safety of our users or others.
3. Accepted Payment Methods
We accept the following payment methods:
1.1 Credit/Debit Cards: We facilitate payment through major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Your card information is securely processed using industry-standard encryption and tokenization methods to protect your sensitive data.
We also accept payment via PayPal and Payoneer.
1.2 Bank Transfers: We also accept payment through bank transfers. Our team will provide you with the necessary details to initiate the transfer. Please note that any associated bank fees or charges are the responsibility of the client.
4. Payment Processing
To process your payment securely, we utilize reputable third-party payment processors. These processors adhere to strict industry standards for data protection and confidentiality.
When you provide your payment information, such as credit/debit card details, it is transmitted directly to the payment processor through a secure connection. Mission Rank does not store or have access to your complete payment information. We only receive confirmation from the payment processor regarding the status of the transaction.
5. Payment Terms and Invoicing
Our payment terms and invoicing details will be clearly outlined in our agreement or contract with you. We may require an upfront payment or operate on a milestone-based payment structure, depending on the nature and scope of the project.
Invoices will be provided to you electronically, either through email or a secure client portal. The invoice will include a breakdown of services rendered, applicable fees, and payment due date. Please ensure prompt payment to avoid any disruptions or delays in service delivery.
6. Refunds and Cancellations
Refunds and cancellation policies will be detailed in our agreement or contract. We strive to provide transparent information regarding refund eligibility and any applicable cancellation fees. If you have any questions or concerns about refunds or cancellations, please reach out to our team for further clarification.
7. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols, encrypted connections, and secure storage systems to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
9. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Your Rights
You have certain rights regarding the personal information we hold about you. This includes the right to access, update, or delete your information. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided in the “Contact Us” section below.
11. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the revised policy on our website. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: [email protected]
Last Updated: 3 June 2023
